Terms and Conditions - Metalbox Engineering

1. General Information

These Terms and Conditions apply to all online purchases made through Metalbox Engineering, a company specialized in developing and selling consumer electronics.

Company Information:
Metalbox Engineering
Churchill-laan 75b, Amsterdam, 1078DJ
KVK: 92642055
Registered on: 15 January 2024
Email: Alex(@)metalbox-store.org
Phone/WhatsApp: +31653503440

2. Product Information

Metalbox Engineering provides clear, accurate, and detailed product descriptions, specifications, pricing (including VAT), and shipping costs on the website.

3. Order and Payment

Payments are securely processed via iDEAL or PayPal. Upon successful payment, you will receive a confirmation email containing order details.

4. Delivery

Orders are delivered via PostNL or DHL. The estimated delivery time will be provided during checkout and confirmed in the order confirmation email.

5. Right of Withdrawal

You have the right to return purchased products within 14 days from the date of delivery. The product must be returned undamaged, complete, and in its original packaging where possible.

6. Returns Procedure

To initiate a return, please notify Metalbox Engineering at Alex(@)metalbox-store.org within the 14-day withdrawal period. Returns should be sent to the registered address:

Metalbox Engineering
Churchill-laan 75b, Amsterdam, 1078DJ

Important:

• The return shipping fee is at your expense.
• Metalbox Engineering is not responsible for damage or loss during return shipment; thus, insured shipping is recommended.

7. Refunds

Once the returned product has been received and inspected, the refund will be issued via the original payment method within 14 days.

8. Warranty and Complaints

All consumer electronics sold by Metalbox Engineering come with the legal warranty according to applicable consumer law. Should you have any complaints or warranty claims, please contact us promptly via Alex(@)metalbox-store.org.

9. Privacy and Data Protection

Your personal information is processed according to our Privacy Policy, available on our website.

10. Applicable Law and Disputes

Dutch law applies exclusively to these Terms and Conditions and any disputes arising from agreements with Metalbox Engineering.

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For further questions or additional information, please contact Metalbox Engineering at Alex(@)metalbox-store.org or via WhatsApp at +31653503440.